WEBSITE USE TERMS AND CONDITIONS

Welcome to our website. This website with URL address www.family-advocacy.com is owned and operated by The Institute for Family Advocacy and Leadership Development Association Incorporated (ABN 82855711421). Should you continue to use this website, you are agreeing to comply with, and be bound by the following terms and conditions of use, which together with our privacy policy govern The Institute for Family Advocacy and Leadership Development Association Incorporated’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

The term ‘Family Advocacy’ or ‘us’ or ‘our’ or ‘we’ refers to The Institute for Family Advocacy and Leadership Development Association Incorporated, the owner of the website, whose registered office is in New South Wales. The term ‘you’ or ‘your’ refers to the website user.

Your use of this website is subject to the following terms and conditions:

1.     Copyright: Family Advocacy owns the copyright in the material contained on this website except where prior authorship is acknowledged. You may download, store in cache, display, print and copy the information in unaltered form only. You may not use the material for commercial purposes without the Family Advocacy’s permission.

2.     This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

3.     Family Advocacy accepts no responsibility for the accuracy or completeness of any material contained on this site. Family Advocacy disclaims all liability to any person in respect of using anything from this website and of the consequences of anything, done or omitted to be done by any such person in reliance, whether wholly or partially, upon any information presented on this website. The content of this website is for your general information and use only.

4.     This website uses cookies to monitor browsing preferences. If you allow cookies to be used, de-identified personal information can be used by the web servers to identify and track users as they navigate different pages on the website and to identify users returning to the website. We may use this to analyse the use of the website and to improve its usability and administration.

5.     The website and terms and conditions are subject to change without prior notice.

6.     Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

7.     Security of payments: we have utilised a payment gateway from a trusted and experienced provider for all payments on the website for the purpose of ensuring high security and encryption in accordance with industry standard. Users are notified of encryption processing when a gold padlock appears on the bottom right of the browser. Please be aware no security mechanism is 100% secure. Ensure you are comfortable with the provider prior to proceeding with payment. Family Advocacy disclaims all liability from any difficulties or anomalies arising from payments made on the payment gateway.

8.     Registration Cancellation and Refund Policy:
- Substitution - if, after registering an event you are unable to attend, you are welcome to nominate someone else to attend in your place at no additional cost. Please advise us prior to the event.
- Refunds - no refunds will be made for cancellations less than 7 days prior to the event. Family members registering may request consideration.
- Cancellation of event - if due to unforeseen circumstances, Family Advocacy is forced to cancel an event, we will endeavor to contact you directly to advise you and to arrange a full refund.
Any variations on this policy will be provided on the event fliers.

9.     What to expect after registering online.
You will receive an automated acknowledgement if your registration to the event has been successful. If you have requested for an invoice, it will be emailed to you. Once we have processed your online payment, a receipt will be sent to you. All registrants will receive a confirmation letter regarding their registration a week prior to the event.

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