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30 Elements of Service Quality
Kendrick lists 30 common ingredients of quality of service that he has assembled over the years. They include such things as "The extent to which the agency individualises services" and "The extent to which the person is assisted in maintaining or strengthening their community ties".
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White Privilege
Although this article is not centred around 'disability', the points the author makes about unconsciousness and its effect on the self perceptions of reality by advantaged groups of people (in this case 'whites' and 'men') also has parallels to the socially constructed division between 'disabled' and 'non disabled' people.
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Creating housing options for people with disabilities; Policies, principles and guidelines
This set of principles and guidelines was developed primarily for use by a specific Commission, but they can also be used by any organisation involved in housing services for people with disabilities.
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Integration of students with disabilities; Confusing social justice and economic imperatives
An extensive deconstruction of the 1984 'Integration in Victorian Education' document (the founding and still relevant document concerning integration). It is extensive because it moves into a discussion of two competing discourses within Western society; social justice and egalitarianism vs. an increasing move towards economic rationalism.
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Lobbying: The politics of change
A really thorough compilation of issues that any lobbyist (remembering that anybody can take on a lobbying role) should have knowledge of.
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Implementing best practices for all students in their local school
This is an extremely practical guide to implementing and maintaining inclusive schooling practices.
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I've seen it all: Lives of older persons with mental retardation in the community
This book documents the life histories of nine adults who have lived independently in the community for 30 years or more. The editors and other anthropologists who contributed to the book based their study on unobtrusive observation, conversation and frequent personal contact with the nine people.
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Disabling Policies? A comparative approach to education policy and disability
This book is about integration policies.
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Crossing the river: Creating a conceptual revolution in community and disability
It has only recently been discovered that the conceptual revolution that moved people from terrible institutions to community based settings is also flawed (although there is absolutely no doubt that it represented a tremendous improvement in the lives of people with disabilities).
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Women and Disability
"The main purpose of this book is to provide information about the issues women with disabilities face in simply surviving and trying to find their proper place within their families and in the cities, towns and villages where they live" (p. vii).
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